how it works

how it works | unpckd

1. order your groceries 

you choose refill items and sustainable goods you need

we add a £10 joining fee to your first order


2. book your delivery

you select from available delivery days and timeslots

you get free delivery if you order a minimum £10 


3. decant & enjoy

you receive your delivery in a doorstep box with refills in returnable containers

you empty returnable containers into your own storage to use, eat and enjoy the refills


4. return & repeat

you order more refills as needed order reminders sent out in advance of fortnightly deliveries

we collect empties in doorstep box when you next order, swapping for full ones